Privacy Policy
How we collect, use and protect your personal data.
Last updated: July 2026
This Privacy Policy explains how Cholcom Limited (“we”, “us”, “our”) collects, uses and protects the personal data you provide when you use our website or contact us. We are committed to protecting your privacy and handling your data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Who we are
Cholcom Limited is a UK-registered IT and cybersecurity company, registered in England and Wales (Company Reg. No. 16427926). Our registered address is 13 Sterry Court, Rectory Park Avenue, Northolt, London UB5 6BD. We are registered with the Information Commissioner’s Office (ICO), registration number ZB999178.
For any privacy or data-protection matter, you can contact us at admin@cholcom.com.
What data we collect
We only collect the personal data you actively provide to us, and a limited amount of technical data needed to run the website securely.
Information you give us
When you complete our contact form, we collect your name, email address, and the subject and content of your message. We use this solely to respond to your enquiry.
Technical information
Like most websites, our server may automatically log limited technical information (such as IP address and browser type) for security and to keep the site running reliably. [REVIEW: confirm exactly what your server logs retain, and for how long.]
How we use your data
- To respond to enquiries you send us through the contact form or by email.
- To provide the services you ask us about or engage us for.
- To keep our website and systems secure.
- To meet our legal and regulatory obligations.
We do not sell your personal data, and we do not use it for automated decision-making or profiling.
Our legal basis
Under UK GDPR, we rely on the following lawful bases for processing your data:
- Consent — when you choose to contact us through the form.
- Legitimate interests — to respond to you, run our business, and keep our systems secure.
- Legal obligation — where we are required to retain or process data by law.
How long we keep your data
We keep enquiry data only for as long as necessary to deal with your enquiry and any resulting relationship, after which it is securely deleted. [REVIEW: set a specific retention period you are comfortable with, e.g. “24 months after last contact”.]
Who we share it with
We do not share your personal data with third parties for marketing. We may use trusted service providers (for example, our email or hosting providers) to operate our business; where we do, they are bound to protect your data and use it only as instructed. [REVIEW: list key processors you use, e.g. hosting (Hostinger), email provider, analytics provider.]
Your rights
Under UK GDPR you have the right to:
- Access the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete your data (“right to erasure”).
- Restrict or object to how we process your data.
- Request a copy of your data in a portable format.
To exercise any of these rights, contact us at admin@cholcom.com. You also have the right to lodge a complaint with the ICO at ico.org.uk.
Cookies
Our use of cookies is described in our Cookie Policy.
Changes to this policy
We may update this policy from time to time. The “last updated” date at the top shows when it was last revised.
Contact
For any question about this policy or your data, email admin@cholcom.com or write to us at 13 Sterry Court, Rectory Park Avenue, Northolt, London UB5 6BD.