Terms of Use

Last updated: 26/5/2026

These Terms of Use explain the rules for using the Cholcom Limited website. By accessing or using this website, you agree to these terms. If you do not agree with these terms, you should stop using the website.

1. About us

This website is operated by Cholcom Limited.

Company name: Cholcom Limited
Website: www.cholcom.com
Email: info@cholcom.com
Registered office: 13 Sterry Court, Rectory Park Avenue, London
Company number: 16427926

Cholcom Limited provides information technology, cybersecurity, cloud, backup, compliance support, website support, and related digital services.

2. Use of this website

You agree to use this website lawfully and responsibly. You must not:

Use the website for any unlawful, fraudulent, harmful, or abusive purpose.
Attempt to gain unauthorised access to the website, server, hosting account, database, network, or connected systems.
Introduce malware, viruses, ransomware, spyware, malicious scripts, or harmful code.
Attempt to scan, test, attack, overload, disrupt, or compromise the website or its security.
Scrape, copy, harvest, or misuse website content or data without permission.
Use the website in a way that could damage our reputation, business, systems, or users.

We may restrict, suspend, or block access to the website where we reasonably believe misuse has occurred.

3. Website content

The information on this website is provided for general information only. We aim to keep the website accurate and up to date, but we do not guarantee that all content will always be complete, current, accurate, or free from errors.

We may update, remove, suspend, or change any part of the website at any time without notice.

4. Services, prices, and quotations

Any service descriptions, packages, prices, case studies, examples, or website statements are provided for general guidance only unless confirmed in a written proposal, quotation, order form, service agreement, or contract.

No contract for services is created simply by using this website or submitting an enquiry. A contract will only be formed where agreed in writing between Cholcom Limited and the client.

5. Client responsibilities

Where you request services from us, you are responsible for:

Providing accurate information.
Ensuring you have authority to request work on systems, accounts, websites, devices, or data.
Keeping your own login details secure.
Maintaining appropriate internal controls, policies, licences, backups, and user permissions.
Following any reasonable instructions we provide for security, support, backup, or compliance purposes.

6. Intellectual property

All content on this website, including text, graphics, logos, icons, images, documents, downloads, page layouts, service descriptions, and branding, belongs to Cholcom Limited or its licensors unless otherwise stated.

You may view and print website content for personal or internal business reference only. You must not copy, reproduce, modify, distribute, publish, sell, or commercially exploit any website content without our written permission.

7. External links

This website may include links to third-party websites, platforms, products, or services. These links are provided for convenience only. We do not control third-party websites and are not responsible for their content, security, availability, privacy practices, or accuracy.

8. Website availability and security

We aim to keep the website available and secure, but we do not guarantee uninterrupted access or that the website will always be free from vulnerabilities, errors, malware, or technical issues.

You are responsible for using appropriate security measures when accessing websites and online services, including antivirus protection, secure passwords, software updates, and safe browsing practices.

9. Limitation of liability

To the fullest extent permitted by law, Cholcom Limited will not be liable for any loss or damage arising from:

Use of, or inability to use, this website.
Reliance on website content.
Website errors, delays, interruptions, or unavailability.
Third-party websites, tools, services, or links.
Unauthorised access, cyber incidents, or technical issues outside our reasonable control.

Nothing in these Terms of Use excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.

10. Privacy and cookies

Our use of personal data is explained in our Privacy Policy. Our use of cookies and similar technologies is explained in our Privacy Policy and, where applicable, our Cookie Policy.

11. Changes to these terms

We may update these Terms of Use from time to time. The updated version will be posted on this page with the latest update date.

12. Governing law

These Terms of Use are governed by the laws of England and Wales. GOV.UK uses the same governing-law approach for its website terms, with disputes subject to the courts of England and Wales.

Any disputes relating to these terms or your use of this website will be subject to the courts of England and Wales.

13. Contact us

If you have any questions about these Terms of Use, please contact: