Disclaimer

Last updated: 26/5/2026

This Disclaimer applies to the Cholcom Limited website and any general information, articles, guides, downloads, blog posts, service descriptions, or resources published on it.

1. General information only

The information on this website is provided for general informational purposes only. It is not intended to be legal, financial, tax, regulatory, cybersecurity, technical, or professional advice.

You should not rely on website content as a substitute for advice based on your specific circumstances. Before making decisions, implementing security controls, changing systems, purchasing services, or relying on compliance information, you should seek appropriate professional advice or request a specific assessment from us.

2. No guarantee of results

Cholcom Limited provides IT support, cybersecurity, cloud backup, compliance support, website support, and related technology services. However, outcomes depend on many factors, including:

The condition and configuration of your systems.
The accuracy of information you provide.
User behaviour and staff awareness.
Existing vulnerabilities, misconfigurations, or outdated systems.
Third-party platforms, vendors, hosting providers, software, licences, and internet services.
Backup history, restore points, retention settings, and available recovery options.
Access permissions, administrative controls, and security settings.
The scope of services agreed in writing.

We do not guarantee that website information alone will prevent cyber incidents, data loss, downtime, fraud, regulatory issues, compliance failure, business interruption, or financial loss.

3. Cybersecurity disclaimer

Cybersecurity risk cannot be completely eliminated. Security controls can reduce risk, but no system, network, website, cloud platform, backup system, or device can be guaranteed to be completely secure.

Any cybersecurity information on this website is general guidance only. A proper security assessment, risk review, or written scope of work is required before specific recommendations can be relied upon.

4. Backup and disaster recovery disclaimer

Backup and disaster recovery outcomes depend on the backup configuration, frequency, retention period, integrity of backup data, restore testing, storage availability, third-party platforms, client systems, and the nature of the incident.

We do not guarantee recovery of all data unless such guarantee is expressly stated in a written agreement signed by Cholcom Limited.

5. Compliance disclaimer

Any compliance-related information on this website, including references to Cyber Essentials, GDPR, business processes, policies, or security standards, is provided for general information only.

Compliance requirements may vary depending on your business, industry, systems, location, data processing activities, contracts, and regulatory obligations. You should obtain proper advice or a specific compliance assessment before relying on any compliance information.

6. Third-party products and services

Our website may refer to third-party platforms, vendors, software, cloud providers, security tools, backup tools, payment providers, or other services. Such references do not mean that we control, guarantee, or accept responsibility for those third-party products or services.

Third-party services are subject to their own terms, privacy policies, service levels, pricing, availability, and security arrangements.

7. External links

Links to external websites are provided for convenience only. We are not responsible for the content, accuracy, availability, security, or privacy practices of external websites.

8. Website availability

We aim to keep this website available and functioning properly. However, we do not guarantee that the website will always be available, uninterrupted, secure, error-free, or free from malware or vulnerabilities.

9. Limitation of liability

To the fullest extent permitted by law, Cholcom Limited will not be liable for any loss or damage arising from reliance on general information published on this website.

Nothing in this Disclaimer excludes or limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any liability that cannot legally be excluded or limited.

10. Contact us

If you have questions about this Disclaimer or require advice specific to your organisation, please contact:

Company name: Cholcom Limited
Website: www.cholcom.com
Email: info@cholcom.com
Registered office: 13 Sterry Court, Rectory Park Avenue, London
Company number: 16427926